- The Emotional Intelligence System (Profiling) used may look familiar to a personality test, commonly used in recruitment. The difference this system isn’t a written or oral test. The profile is identified by observation, sometimes in as little as 90 seconds. Written tests have their place and are very popular in business, but they have limitations.
- First, someone has to agree to take the test.
- Second, you have to depend upon the person to provide truthful/accurate answers.
- Third, you can’t make adjustments when the results are off. Some people, for example, have learned how to distort their answers to match a desired profile. Other people don’t test well. And for others, results can be skewed by a bad day or life stresses, which I personally experienced with employees as a Human Resource Manager.
From past experience, I remember a employee, for example, took the popular DISC test, which was often used for hiring and supervisor training. When the results were reviewed, they were off. I knew they weren’t a match for this person because I’d known them for several years. This person agreed to take the test again a week later, and the results were a match. When we discussed the tests, they explained that a distracting situation at home was probably the reason for the severe discrepancy. For people experiencing a life-changing circumstance, their traits may be exaggerated or concealed due to uncharacteristic stress.
Today, more and more people are going through life-changing events, which can translate into decreased test accuracy.
Finally, the most obvious limitation with written tests is they aren’t appropriate for most situations. Imagine starting a meeting with: “Mrs. Jones, before we negotiate this contract, I want you to fill out this test truthfully so that I will have an accurate idea on your profile.” Or, “Mr. Bean, we haven’t met, so before I show you our product line, would you mind filling out this test so that I can identify your profile?”
From this course, the profile system learnt, you control when and where you want to profile someone. You don’t have to ask for permission or rely upon truthful/accurate answers.