The foundation of this course is based on the idea of treating others as you would like to be treated. This means working to understand the other person and trying to meet their needs.
As a supervisor, manager and/or leader you’re unlikely to achieve your goals at work without cooperation from others. But people’s cooperation is no accident. It depends on how you react to them.
Our training goal & philosophy is to help you be more successful at winning people’s cooperation
We achieve this by making you more aware of and more skillful in how you react and treat them. To be more specific, we’ll help you find the answers to the following questions:-
- Precisely what effect am I having on others? What am I doing to switch them on and what am I doing to switch them off?
- Precisely how am I doing this? What am I saying or doing, even unintentionally, that might be having this effect?
- Exactly how do I need to change my behaviour if I want a different response from people?
- What are my own preferred methods of communicating and making decision, that may make it hard in a leadership role? What old attitudes and old patterns of thought and behaviour do I need to unlearn, if the change in my behaviour is to be genuine and lasting?