Here’s how:-
- This training program was developed because most supervisor training courses fail to combine essential leadership skills and the human factor, E.g. knowing how to delegate is different depending on the person you are delegating to; we are all motivated differently
- This course focuses on how to handle your most difficult relationships, conversations and meetings, because these are the situations needing most skill. What makes them difficult to handle is the human factor – we are all different.
- That’s why the course is designed to give you a foundation of practical emotional intelligence. This will make you more effective at handling situations when communicating, leading, supervising and/or managing teams.
- Emotional intelligence (Profiling) is the ability to “make sense of people”, once you’ve mastered the art of profiling, the learnt Profiling System shows you how a person is likely to:
- Communicate
- Operate and Perform Tasks
- Make Decisions, And their likely: strengths, shortcomings, and general tendencies.
- The profile also tells you how to use this insight to interact, confront, sell, present, lead, motivate, interview, and more.
- Becoming more communicative and “Making Sense of People”, is therefore a crucial key to connecting better with others. It can’t fail to bring you greater success and satisfaction in handling even your most difficult relationships, conversations and meetings. Human beings, whether we’re aware if it or not, have evolved with a high degree of alertness to one-another’s states of mind. A very large proportion of the human brain is engaged in enabling us to pick up and respond to observations providing clues about the feelings, attitudes and intentions of our fellow human beings. Our survival has depended on it.
- This course we help you identify clues, to profile a person within moments of meeting them. Most people already have these skills to some degree, or at least the potential to develop them.
- The course provides a great deal of coaching to help develop these two vital skills in a wide variety of difficult situations. We’ll encourage you to select and work on the particular situations you find hardest to handle.
- You’ll also learn a great deal by helping others on the course in their struggle to master the basic skills and apply them to their most challenging situations. These will probably be different from yours. One of the things that becomes very apparent on the course is that though all human beings are wired in a pretty similar basic way, each of us is unique in the way we communicate and make decisions. On the course we try to help each individual meet his or her unique needs.
- One of the most valuable things many people take away from this course is an increased ability to understand and coach colleagues who are having difficulties at work.
- Apart from the universal relevance of emotional intelligence (Making sense of people), by including essential supervisor skills, we now have the missing pieces of the “Supervisor Puzzle”, meaning we have the skills to lead now we have the skills to implement them successfully. This is how one course can meet so many different leadership training needs.