SUPERVISION & PEOPLE MANAGEMENT
LEADERSHIP KILLS BASED ON EMOTIONAL INTELLIGENCE, THAT WILL TRANSFORM EVEN YOUR MOST CHALLENGING RELATIONSHIPS AND DIFFICULT CONVERSATIONS.
- DEAL AND CALM DIFFICULT PEOPLE
- DELEGATE WITH CONFIDENCE
- CREATE MOTIVATED TEAMS
- GAIN TRUST AND CO-OPERATION
- LEAD WITH ASSERTIVENESS AND INFLUENCE PERSUASIVELY
- STAND UP FOR YOURSELF & RESOLVE ARGUMENTS SUCCESSFULLY
WHAT YOU WILL LEARN?
If your success depends on how you communicate – you’ll be better and more confident at speaking clearly, firmly and with integrity, even when under pressure, and at treating others, even those you find difficult, with respect and understanding.
HOW IS THE TRAINING ARRANGED?
It’s a 3-day Brisbane (QLD) based training course in a small group, delivered over 3 consecutive Mondays each month.
WELCOME NEW SUPERVISORS – You’ve just stepped into one of the most important roles in the workplace because you have the most direct impact on team members (E.g. Employees) – the heart of every organisation. Their success and development will all be influenced by your leadership. Are you ready??
This course will help you get the balance right and gain the respect of your team members through understanding yours and others preferred style of communication and decision making processes.